Not sure if you need business process improvements?
If you can tick one or more of the boxes below then contact Working Smart to see how improving your processes will get you working smarter.
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You have no time to spend on the strategic work that is so important to your business’ growth and survival.
Your business depends on you be being there 24/7 — critical knowledge is in your head — without you everything grinds to a halt. Many of your processes are manual and there is no standard operating procedure, leading to double handling and mistakes.
Managers are spending too much time fixing mistakes.
Your sales people are complaining that it takes too long to deliver products and services to your customers. Customer complaints are increasing Your customer-turnover rate is climbing along with your employee turnover. You have experience rapid growth and are now struggling to manage what used to be easy when you were smaller. You keep thinking 'there must be a smarter way'. |
